Here is how to follow your parcel.
1. Find your shipping email
We email you a tracking number as soon as your order ships, usually 1–3 business days after you order. If you can't see it, check your spam or promotions folder.
2. Open the tracking link
Click the tracking link in that email. If it doesn't open, copy the tracking number into a free parcel tracker such as 17TRACK.
Good to know
- Items in one order may arrive in separate packages, each with its own tracking number.
- Tracking can go quiet for several days while a parcel travels between countries.
- In the United States most orders arrive in about 2–3 weeks in total (1–3 business days to ship, then 7–14 business days in transit). The UK, Canada, Australia, New Zealand, Japan and most of Europe: 7–18 business days. Other countries, including South Africa: 12–50 days. Budget Picks take 3–6 weeks and RC & Hobby items about 2–3 weeks.
Still can't find it?
If you have no shipping email 5 business days after ordering, or the tracking shows a problem, contact us with your order number and we'll check it for you.